[rt-users] 10 newest unowned tickets

[Adriena Šišková]

Peter Murfitt  wrote / napísal(a):
> I think this is very similar to what Justin was saying a couple of weeks ago: http://lists.bestpractical.com/pipermail/rt-users/2010-July/065538.html
>
> Though it looked like that bug was fixed by 3.8.8
>
>   

I have same problem, and I am on 3.8.8. Any idea how it solve?
> On 21 Jul 2010, at 19:04, James Berwick wrote:
>   
>> On 7/21/2010 1:46 PM, Kenneth Crocker wrote:
>>     
>>> Jeff,
>>>
>>> Not if I'm not supposed to. So what if there aren't 10 unowned tickets in the list? As a matter of security, I sure wouldn't want someone looking at sensitive payroll info on requests in the Payroll Queue if they aren't even allowed to have access to the payroll Queue.
>>>
>>> Kenn
>>> LBNL
>>>       
>> If I understand correctly:
>> There are 100 open tickets.  The 10 newest unowned tickets belong to a queue that a user can't see.  The user logs in and the 10 newest unowned tickets box is empty.  There are 90 other tickets that are new and unowned that the user should be allowed to see but are not displayed.
>>
>> What I believe Mark and Jeff are saying (and that UseSQLForACLChecks does) is have the box be filled with the 10 newest unowned tickets that a user is allowed to see, ie, filter the tickets during the search as opposed to finding the top 10 and then filtering out what shouldn't be visible.
>>
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>>     
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>