[rt-users] performance slow

Kenneth Crocker kfcrocker at lbl.gov
Tue Sep 7 12:01:21 EDT 2010


Jyoti,

Permissions can also affect speed. If you let everyone see all tickets in
all Queues, for example. Try to be restrictive.

Kenn
LBNL

On Mon, Sep 6, 2010 at 11:07 PM, Jyoti Sahu <jyoti.sahu at elitecore.com>wrote:

>  Hi,
>
>
>
> We are using RT3.6.3 as one of our internal project for request tracking.
>
> However we are facing many many many performance issues.
>
> We have our Rt database filled like any thing with live request. So the
> result is our ticket page opens very slow. Sometimes it takes about 3-4 min
> in rendering that ticket page. So is there anything from database side or
> apache configuration side that can help us to improve our rt system
> performance.
>
>
>
> Please try to solve our issue asap as we are in a big mess due to
> performance.
>
>
>
>
>
> Regards,
>
> Jyoti Sahu
>
>
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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