[rt-users] Assign child ticket to a separate queue?

Emmanuel Lacour elacour at easter-eggs.com
Wed Sep 8 09:01:21 EDT 2010


On Wed, Sep 08, 2010 at 08:55:01AM -0400, Ciancetta, Barbara J. wrote:
> 
> 
>    However trying to create a child ticket and assign it to a separate queue
>    in our dev environment doesn't seem possible.  Does anyone know if this is
>    possible?  Please help.
> 
> 

you have to patch a little bit RT to allow users to choose the queue
when they create "sub tickets".

Attached patch should do this.

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