[rt-users] Assign child ticket to a separate queue?
Emmanuel Lacour
elacour at easter-eggs.com
Wed Sep 8 09:01:21 EDT 2010
On Wed, Sep 08, 2010 at 08:55:01AM -0400, Ciancetta, Barbara J. wrote:
>
>
> However trying to create a child ticket and assign it to a separate queue
> in our dev environment doesn't seem possible. Does anyone know if this is
> possible? Please help.
>
>
you have to patch a little bit RT to allow users to choose the queue
when they create "sub tickets".
Attached patch should do this.
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