[rt-users] Assign child ticket to a separate queue?

Luis E. Muñoz lem at itverx.com.ve
Wed Sep 8 09:03:48 EDT 2010


On Wed, 2010-09-08 at 08:55 -0400, Ciancetta, Barbara J. wrote:
> However trying to create a child ticket and assign it to a separate
> queue in our dev environment doesn’t seem possible.  Does anyone know
> if this is possible?  Please help.

Yes, it's possible. Check the obvious first, such as permissions to
create tickets in the B queue.

Regards.

-lem



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