[rt-users] Assign child ticket to a separate queue?
Luis E. Muñoz
lem at itverx.com.ve
Wed Sep 8 09:03:48 EDT 2010
On Wed, 2010-09-08 at 08:55 -0400, Ciancetta, Barbara J. wrote:
> However trying to create a child ticket and assign it to a separate
> queue in our dev environment doesn’t seem possible. Does anyone know
> if this is possible? Please help.
Yes, it's possible. Check the obvious first, such as permissions to
create tickets in the B queue.
Regards.
-lem
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