[rt-users] AD ExternalAuth create user

[John Alberts]

  I actually couldn't get ldapimport to import any users for me although 
it did auth properly.

In any case, I just realized I can simply create the user in the web ui 
and as long as the username and email address match, it works fine.

Thanks


On 09/09/2010 10:26 AM, John Alberts wrote:
> Thanks.  I'll give that a try.
>
> John
>
>
> On 09/09/2010 10:18 AM, Jason Ledford wrote:
>>
>> I think this is what you are looking for 
>> http://search.cpan.org/dist/RT-Extension-LDAPImport/
>>
>> Run that with cron to do a regular import.
>>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com 
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of John 
>> Alberts
>> Sent: Thursday, September 09, 2010 11:00 AM
>> To: rt-users at lists.bestpractical.com
>> Subject: [rt-users] AD ExternalAuth create user
>>
>>   Hi.  I got ExternalAuth working with Win2k3 AD.  My next step is to
>> import tickets from our old system into the new system.  I already wrote
>> a script that does this via the command line rt interface.  The one
>> problem I'm having is that I need some users to already have a uid in RT
>> (ie. they've already logged in once and RT auth'd them with AD and
>> created a user account) so I can assign the imported ticket to them.
>>
>> Finally, my question: :)
>> Is there any way for me to import a few users into RT?  I looked for a
>> script that would import users from AD into RT, but couldn't find 
>> anything.
>>
>> Thanks
>>
>> --
>> John Alberts
>> Hosted Services
>> Exlibris USA
>> john.alberts at exlibrisgroup.com
>> cell: 1-508-878-2197
>>
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
>>
>
> -- 
> John Alberts
> Hosted Services
> Exlibris USA
> john.alberts at exlibrisgroup.com
> cell: 1-508-878-2197

-- 
John Alberts
Hosted Services
Exlibris USA
john.alberts at exlibrisgroup.com
cell: 1-508-878-2197

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