[rt-users] How to get requestor Custom Fields data on Template

nectar nectar020 at gmail.com
Sat Sep 11 05:07:21 EDT 2010


Sir

We can use {$Ticket->FirstCustomFieldValue('name')} to get custom
fileds which apply ticket, and use
{$Ticket->CreatorObj->FirstCustomFieldValue('InstantMessaging')} to
get custom fileds which belong creator, but sometimes, we created new
ticket for clients(for example, create a abuse ticket for client). How
to get requestor Custom Fields data? RequestorObj is not working.

Thanks,

--
LiuJia



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