[rt-users] Can't display web page after ticket create

[Kevin Falcone]

On Fri, Sep 10, 2010 at 04:11:50PM -0400, John McDonald wrote:
>    Hi all,
> 
> 
> 
>    I was playing around with RTIR, but it was more complicated than I needed so I decided to
>    stick with RT and just create a custom queue. I created the queue (`TIG Investigations') and
>    added a couple of custom fields. I then went to the Create a New Ticket page for the queue,
>    filled out all of the fields (except the emails - I don't have any of that set up) and hit
>    `Create'. It paused for a few seconds and then the browser displayed a `Cannot display the
>    webpage' error. I tried it with both IE & Firefox with the same results. I went back to the RT
>    home page and the ticket had been successfully created.

Try disabling the Friendly Errors in IE and Firefox so you can tell
what the real problem is.  Most likely, you've failed to configure
some part of RT_SiteConfig.pm and RT is directing you somewhere
invalid.

-kevin
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