[rt-users] Set a Group as AdmiCC on ticket create

[Kevin Falcone]

On Thu, Sep 16, 2010 at 02:29:35PM -0400, Ahmed, Mohammed Naweed (LNG-BCT) wrote:
>    I am able to add the individual members as AdminCC's but not the group. It would be great if
>    you have the code to add the `Group' as AdminCC

Provide the code you're using that doesn't work for adding the group,
maybe someone will see the problem.

-kevin

>    ----------------------------------------------------------------------------------------------
> 
>    From: rt-users-bounces at lists.bestpractical.com
>    [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
>    Sent: Thursday, September 16, 2010 1:50 PM
>    To: Ahmed, Mohammed Naweed (LNG-BCT)
>    Cc: rt-users at lists.bestpractical.com
>    Subject: Re: [rt-users] Set a Group as AdmiCC on ticket create
> 
> 
> 
>    Hi.
> 
>    You use a custom scrip for that. Condition:
>    return 0 if it's not create;
>    return 0 if custom field value is not correct;
>    return 1;
> 
>    Action:
>    Load the group;
>    Add the group as admin;
> 
>    I'm pretty sure most of it you can find on the wiki in snippets.
> 
>      16.09.2010 19:07 pol'zovatel' "Ahmed, Mohammed Naweed (LNG-BCT)"
>      <[2]naweedmohammed.ahmed at lexisnexis.com> napisal:
> 
>      How can we set a group as `AdminCc' on ticket creation based on a value of custom field?
> 
> 
> 
>      Thanks
> 
>      Naweed Ahmed
> 
>      LexisNexis
> 
>      Consulting Software Engineer
> 
>      [3]euho607 at LexisNexis.com
> 
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