[rt-users] Could Not Set User Info RT-Authen-ExternalAuth (ExternalInfoPriority)

[Robert Gabriel]

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Hello all,

I have seen many questions and posts based on this but I have yet to
find a working solution.

"User could not be created: Could not set user info" when creating a new
internal user.

What is the supposed setting please for ExternalInfoPriority?
I have tried undef, 0, internal etc.
If I disable the plugin I can create an internal user.

Set($ExternalAuthPriority, ['LDAP']);
Set($ExternalInfoPriority, ['WhatTheHellIsSupposedToGoInHere']);
Set($ExternalServiceUsesSSLorTLS, 0);
Set($AutoCreateNonExternalUsers, 0);
Set($ExternalSettings, {
   'LDAP'            => {
   'type'            => 'ldap',
   'auth'            => 1,
   'info'            => 0,
   'server'          => '*************8',
   'user'            => '',
   'pass'            => '',
   'base'            => 'dc=********,dc=***,dc=**,dc=**',
   'filter'          => '(objectClass=*)',
   'd_filter'        => '(objectClass=ThisWillNeverMatch)',
   'tls'             => 0,
   'ssl_version'     => 3,
   'net_ldap_args'   => [version =>  3],
   'group'           => 'cn=rt,ou=groups,dc=******,dc=***,dc=**,dc=**',
   'group_attr'      => 'member',
   'attr_match_list' => ['Name', 'EmailAddress'],
   'attr_map'        => {'Name' => 'uid', 'RealName' => 'cn',
'ExternalAuthId' => 'uid', 'Gecos' => 'cn', 'EmailAddress' => 'mail'}
   }
}
);

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