[rt-users] replacing/eliminating "undisclosed recipients"

[Kenneth Crocker]

Joseph,

Have you read the info in RT_Config.pm? I believe it shows how to create
your *friendly* "To:" format.

Kenn
LBNL

On Tue, Sep 21, 2010 at 2:11 PM, Joseph Spenner <joseph85750 at yahoo.com>wrote:

> --- On Tue, 9/21/10, Kevin Falcone <falcone at bestpractical.com> wrote:
>
> >On Tue, Sep 21, 2010 at 12:04:28PM -0700, Joseph Spenner wrote:
> >>    I'm using RT 3.8.8 with postfix 2.3.3, on CentOS 5.4 64bit.
>
> >Are you sure about the postfix part (See below)?
>
> I noticed the sendmail messages in the logs as well (both postfix and
> sendmail messages), even though postfix is the only one running.  So, I just
> now removed the sendmail packages from the system, and updated the
> RT_SiteConfig.pm with:
>
>  Set($UseFriendlyToLine, 1);
>
> I no longer see sendmail messages/errors in the log.
> However, now the To: address (directed to watchers), looks like this:
>
> to: "AdminCc of rtbox.mydomain.com Ticket #7":;
>
> instead of "undisclosed recipients".
>
> It's different, but still suboptimal.  :)
>
> Any more help would be great.
>
> Thanks!
>
>
>
>
>
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
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>
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