[rt-users] Could Not Set User Info RT-Authen-ExternalAuth (ExternalInfoPriority)

[Robert Gabriel]

On 09/21/2010 03:54 PM, Kevin Falcone wrote:

> On Tue, Sep 21, 2010 at 12:40:49PM +0200, Robert Gabriel wrote:
>> I have seen many questions and posts based on this but I have yet to
>> find a working solution.
>>
>> "User could not be created: Could not set user info" when creating a new
>> internal user.
> 
> I suspect that most of the time this question comes up on the list,
> you'll see someone telling you to check $AutoCreateNonExternalUsers
> 
>> What is the supposed setting please for ExternalInfoPriority?
>> I have tried undef, 0, internal etc.
>> If I disable the plugin I can create an internal user.
> 
> The documentation says
> 
> # The order in which the services defined in ExternalSettings
> # should be used to get information about users.
> 
> So, you use the service name you defined in ExternalSettings.
> 
> -kevin
> 
>> Set($ExternalAuthPriority, ['LDAP']);
>> Set($ExternalInfoPriority, ['WhatTheHellIsSupposedToGoInHere']);
>> Set($ExternalServiceUsesSSLorTLS, 0);
>> Set($AutoCreateNonExternalUsers, 0);
>> Set($ExternalSettings, {
>>    'LDAP'            => {

Thank you very much it's working!

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