[rt-users] Reg ... Duplicate emails receiving from RT

Kenneth Crocker kfcrocker at lbl.gov
Fri Sep 24 17:17:50 EDT 2010


Surendra,

Do you have any notification scrips for that particular Queue, as opposed to
just the Global notifications?

You should also check each scrip to see what action they are doing. One
might have been changed and is doing the same thing as some other scrip.

Kenn
LBNL

On Fri, Sep 24, 2010 at 1:06 PM, Jerrad Pierce <
jpierce at cambridgeenergyalliance.org> wrote:

> > Thanks for your information, Please let me know in what area I have to
> > debog. I am new to this.
> Kevin suggested you change your log level in RT_SiteConfig to debug,
> no actual code debugging required yet.
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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