[rt-users] Reg ... Duplicate emails receiving from RT

[Surendra Adusumilli]

Hi Kenn,

 

I will verify and let you know the details.

 

Thanks,

Surendra

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kenneth
Crocker
Sent: Saturday, September 25, 2010 2:48 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Reg ... Duplicate emails receiving from RT

 

Surendra,

Do you have any notification scrips for that particular Queue, as opposed to
just the Global notifications?

You should also check each scrip to see what action they are doing. One
might have been changed and is doing the same thing as some other scrip.

Kenn
LBNL

On Fri, Sep 24, 2010 at 1:06 PM, Jerrad Pierce
<jpierce at cambridgeenergyalliance.org> wrote:

> Thanks for your information, Please let me know in what area I have to
> debog. I am new to this.

Kevin suggested you change your log level in RT_SiteConfig to debug,
no actual code debugging required yet.


RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!

 

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