[rt-users] managing ldap users / RT-Authen-ExternalAuth question

[Val Polyakov]

perfect, that worked!

few more questions:

I downloaded rtldapimport and took a look at the readme, and here's the
thing: my users are spread out across 5 OUs - there's no single OU to
point rtldapimpoirt to and have it import all of my users. is there a way
for me to specify the 5 bases to search in?

and another:

what would be the easiest/quickest way to make all my ldap users
priveleged, after they are imported through rtldapimport?

thanks again for all your help

--Val


> Val,
>
> At the bottom of the COnfig->Users display page is a box you can check to
> "include disabled" users in the search. Check that you should see
> everyone.
>
> Kenn
> LBNL
>
> On Wed, Sep 29, 2010 at 9:11 AM, Val Polyakov <val at polyakov.me> wrote:
>
>> > Can you log in as root?
>>
>> yes
>>
>> > If so you should be able to search for the ldap user you logged in as
>> and
>> > then grant them access.
>>
>> how? where do I search? the only 'users' that I see is in configuration
>> ->
>> users, and you're saying thats the wrong place..
>>
>>
>>
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
>>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!