[rt-users] R: Variable 'MyOrg' in email subject

Guadagnino Cristiano guadagnino.cristiano at creval.it
Thu Sep 30 03:40:29 EDT 2010


Mark,
we do this by setting the "subject tag" in the queue configuration.

Bye
Cris

-----Messaggio originale-----
Da: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Per conto di Mark Goodge
Inviato: Thursday, September 30, 2010 9:24 AM
A: rt-users at lists.bestpractical.com
Oggetto: [rt-users] Variable 'MyOrg' in email subject

By default, RT generates a subject line for outgoing emails in the form of

[MyOrg #ID] user-subject

How can I configure RT so that the value for 'MyOrg' is different for 
different queues?
(...)



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