[rt-users] installation of RT-Extension-SLA-0.03

[Asanka]

Kevin Falcone <falcone <at> bestpractical.com> writes:

> 
> On Wed, Jan 12, 2011 at 09:35:41PM -0600, Gary Bristol wrote:
> >    I am having problems with getting RT to start again aftter installing The
SLA 0.03 extension.
> > 
> >    I get the following error in the Web Logs.
> 
> You don't appear to have added RT::Extension::SLA to your @Plugins
> line with all the other extensions you have installed
> 
> -kevin
> 
> >    [error] Require of RT::Condition::SLA_RequireDefault failed.\nCan't locate
> >    RT/Condition/SLA_RequireDefault.pm in @INC (@INC contains:
/usr/local/lib/rt3/lib
> >    /usr/local/lib/rt3/plugins/RT-FM/lib /usr/local/lib/rt3/plugins/RT-IR/lib
> >    /usr/local/lib/rt3/plugins/RT-Extension-JSGantt/lib /usr/share/perl5
/usr/local/lib64/perl5
> >    /usr/local/share/perl5 /usr/lib64/perl5
> >    /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
> >    /usr/local/lib/perl5/site_perl/5.10.0
> >    /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
/usr/lib/perl5/vendor_perl
> >    /usr/lib/perl5/site_perl . /etc/httpd) at (eval 2651) line
2.\n\nCompilation failed in require
> >    at (eval 2) line 1.\n
> > 
> >    I can't seem to find where the path to the SLA_RequireDefault.pm needs to
be added so that RT
> >    will start.
> > 
> >    Base OS is Fedora Core 14, web server Build
> >    RT 3.8.8 installed via YUM
> >    Mysqld installed via YUM
> >    RTFM 2.4.2 installed
> >    RT-IR 2.4.2 installed
> >    RT-Authen-ExternalAuth-0.08 installed
> >    RT-Action-NotifyGroup-0.02 installed
> >    bestpractical-rt-extension-jsgantt0d1cacc1 installed
> > 
> >    Gary L. Bristol
> >    CISSP, CRISC, RHCE
> >    405-623-9503
> 

Hi Kevin, I am having the same issue and struggling for the past few days
without any luck, appreciate if you can point me in the right direction

Thanks and Best Regards