[rt-users] installation of RT-Extension-SLA-0.03

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Wed Apr 6 03:43:56 EDT 2011


i'm dealing with missing @INC by adding a line such this one at the 
begining of the RT_SiteConfig.pm file :

use lib '/opt/rt3/local/plugins/xxxyourplguin/lib';

and there it goes, RT si starting ok

Raphaël

------------------------------

Message: 8
Date: Wed, 6 Apr 2011 06:05:40 +0000 (UTC)
From: Asanka <asanka_gunasekera at yahoo.co.uk>
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] installation of RT-Extension-SLA-0.03
Message-ID: <loom.20110406T080133-835 at post.gmane.org>
Content-Type: text/plain; charset=us-ascii

Kevin Falcone <falcone <at> bestpractical.com> writes:

> 
> On Wed, Jan 12, 2011 at 09:35:41PM -0600, Gary Bristol wrote:
> >    I am having problems with getting RT to start again aftter 
installing The
SLA 0.03 extension.
> > 
> >    I get the following error in the Web Logs.
> 
> You don't appear to have added RT::Extension::SLA to your @Plugins
> line with all the other extensions you have installed
> 
> -kevin
> 
> >    [error] Require of RT::Condition::SLA_RequireDefault failed.\nCan't 
locate
> >    RT/Condition/SLA_RequireDefault.pm in @INC (@INC contains:
/usr/local/lib/rt3/lib
> >    /usr/local/lib/rt3/plugins/RT-FM/lib 
/usr/local/lib/rt3/plugins/RT-IR/lib
> >    /usr/local/lib/rt3/plugins/RT-Extension-JSGantt/lib 
/usr/share/perl5
/usr/local/lib64/perl5
> >    /usr/local/share/perl5 /usr/lib64/perl5
> >    /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
> >    /usr/local/lib/perl5/site_perl/5.10.0
> >    /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
/usr/lib/perl5/vendor_perl
> >    /usr/lib/perl5/site_perl . /etc/httpd) at (eval 2651) line
2.\n\nCompilation failed in require
> >    at (eval 2) line 1.\n
> > 
> >    I can't seem to find where the path to the SLA_RequireDefault.pm 
needs to
be added so that RT
> >    will start.
> > 
> >    Base OS is Fedora Core 14, web server Build
> >    RT 3.8.8 installed via YUM
> >    Mysqld installed via YUM
> >    RTFM 2.4.2 installed
> >    RT-IR 2.4.2 installed
> >    RT-Authen-ExternalAuth-0.08 installed
> >    RT-Action-NotifyGroup-0.02 installed
> >    bestpractical-rt-extension-jsgantt0d1cacc1 installed
> > 
> >    Gary L. Bristol
> >    CISSP, CRISC, RHCE
> >    405-623-9503
> 

Hi Kevin, I am having the same issue and struggling for the past few days
without any luck, appreciate if you can point me in the right direction

Thanks and Best Regards
#
" Ce courriel et les documents qui lui sont joints peuvent contenir des
informations confidentielles ou ayant un caractère privé. S'ils ne vous sont
pas destinés, nous vous signalons qu'il est strictement interdit de les
divulguer, de les reproduire ou d'en utiliser de quelque manière que ce
soit le contenu. Si ce message vous a été transmis par erreur, merci d'en
informer l'expéditeur et de supprimer immédiatement de votre système
informatique ce courriel ainsi que tous les documents qui y sont attachés."


                               ******

" This e-mail and any attached documents may contain confidential or
proprietary information. If you are not the intended recipient, you are
notified that any dissemination, copying of this e-mail and any attachments
thereto or use of their contents by any means whatsoever is strictly
prohibited. If you have received this e-mail in error, please advise the
sender immediately and delete this e-mail and all attached documents
from your computer system."
#

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110406/32346546/attachment.htm>


More information about the rt-users mailing list