[rt-users] 3.6.4 to 3.8.9

[Mark Olliver]

Hi,

I can load up the format ok but i dont see where to edit the WebPath
it does not display in RT?
This seems to be happening to all users anywhere a list of tickets is
presented in the column format.

Regards

Mark

On 7 April 2011 15:00, Thomas Sibley <trs at bestpractical.com> wrote:
> On 04/07/2011 09:43 AM, Mark Olliver wrote:
>> Hi,
>>
>> I have searched for this and can not see anything different, i have
>> just done a clean install on RT 3.8.9 and only used an upgraded db
>> from 3.6.4. So i guess this must be coming from the DB, do you know
>> what table / field it would be in so that i can correct the entry?
>
> Saved searches are stored in attributes and not immediately viewable or
> searchable from the database (although they do live there).  You want to
> look at the Formats of the system saved searches that get displayed on
> the homepage.  As a superuser you should be able to load up the saved
> searches and edit the format.
>
> Thomas
>