[rt-users] 3.6.4 to 3.8.9

[Thomas Sibley]

On 04/07/2011 10:08 AM, Mark Olliver wrote:
> Hi,
> 
> I can load up the format ok but i dont see where to edit the WebPath
> it does not display in RT?
> This seems to be happening to all users anywhere a list of tickets is
> presented in the column format.

As Kevin said earlier, the problem is that your format hardcodes a path
like /rt/ instead of using __WebPath__ which gets dynamically replaced
with the value of WebPath from your current configuration.  You're not
looking for WebPath, you're looking for the wrong hardcoded path.  If
you copy and paste the format we can point to the problem.

Thomas