[rt-users] RT::Authen::ExternalAuth, Possible Configuration Issue?

[Kevin Falcone]

> [Fri Apr  8 23:34:13 2011] [debug]: Attempting to use external auth
> service: 
> My_LDAP
> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAut
> h.pm:64)
> [Fri Apr  8 23:34:13 2011] [debug]: SSO Failed and no user to test with.
> Nexting 

This implies that the username you typed into the login box isn't
getting to the plugin.

You did clear the mason cache when you updated the module, right?

-kevin
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