[rt-users] RT-Users Digest, Vol 85, Issue 50

Luis Avendaño lavendano at acmgrp.com
Mon Apr 18 12:32:33 EDT 2011


Hi John,

It looks that you are almost there. You overcame the site_config issue.

I don't recall you RT version. However, please install the new
RT-Authen-ExternalAuth-0.08.

You can download it from:
http://search.cpan.org/CPAN/authors/id/F/FA/FALCONE/RT-Authen-ExternalAuth-0
.08_01.tar.gz

This might solve the issue you are having.

Best,

____________________________________________________________________________
________
Luis Avendaño
Grupo Latinoamericano ACM 


Message: 3
Date: Mon, 18 Apr 2011 08:42:48 -0700 (PDT)
From: "john s." <fireskyer at gmx.de>
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT-Authen-ExternalAuth-0.08 which packages i
	need for
Message-ID: <31425121.post at talk.nabble.com>
Content-Type: text/plain; charset=us-ascii



Greetign Raphael i have changed this ... and nothing happens ...


here is an outline from my apachelogfile: 

[Mon Apr 18 15:33:33 2011] [debug]: Attempting to use external auth service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:64)
[Mon Apr 18 15:33:33 2011] [debug]: Calling UserExists with $username
(RT-USER) and $service (My_LDAP)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:105)
[Mon Apr 18 15:33:33 2011] [debug]: UserExists params:
username: RT-USER , service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD
AP.pm:274)
[Mon Apr 18 15:33:33 2011] [debug]: LDAP Search ===  Base: ou=SBAOU 
Unit,dc=srv41,dc=sbah,dc=local == Filter:
(&(ObjectClass=*)(sAMAccountName=RT-USER)) == Attrs: cn,sAMAccountName
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD
AP.pm:304)
[Mon Apr 18 15:33:33 2011] [debug]: User Check Failed :: ( My_LDAP ) RT-USER
User not found
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD
AP.pm:318)
[Mon Apr 18 15:33:33 2011] [debug]: Autohandler called ExternalAuth.
Response: (0, No User)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26)
[Mon Apr 18 15:33:33 2011] [error]: FAILED LOGIN for RT-USER from
192.168.112.1 (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424)
[Mon Apr 18 15:33:33 2011] [debug]: Attempting to use external auth service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:64)
[Mon Apr 18 15:33:33 2011] [debug]: SSO Failed and no user to test with.
Nexting
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:92)
[Mon Apr 18 15:33:33 2011] [debug]: Autohandler called ExternalAuth.
Response: (0, No User)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26)
[Mon Apr 18 15:33:34 2011] [debug]: Attempting to use external auth service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:64)
[Mon Apr 18 15:33:34 2011] [debug]: SSO Failed and no user to test with.
Nexting
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm
:92)
[Mon Apr 18 15:33:34 2011] [debug]: Autohandler called ExternalAuth.
Response: (0, No User) (/opt/rt3/local/



so as far as i can see he find the user ... but the user check fails.... but
i don't know what does it mean  exactly 

ps: i thought perl doesn't pay much attention on spaces ....


best regards john s. 


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