[rt-users] Restoring AUTO_INCREMENT in Tickets table

Houcem HACHICHA houcem.hachicha at gmail.com
Mon Apr 18 11:54:56 EDT 2011


Hi,

I have a Queue with 30 tickets. I wanted to delete all the tickets so I used
shredder extension. All good, except that now when I create a new ticket,
its number is #31.
Is it safe to run a "ALTER TABLE Tickets AUTO_INCREMENT = 1" in order to
create new tickets in that Queue with numbers < 30 ? In your opinion will
this actually break something with RT?

Thank you very much,

-- 
*Regards,
Houcem*
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