[rt-users] HTML Comments with RT REST Interface

Thomas Sibley trs at bestpractical.com
Tue Apr 19 11:24:35 EDT 2011


On 04/17/2011 07:54 PM, Roman Plessl wrote:
> Hi Everybody,
> 
> I'm using the REST interface of a large RT 3.8.8 installation to
> communicate and fill in data from a CRM tool.
> 
> Is there a possibility to insert HTML comments instead of plain text
> comments with this REST interface?
> 
> Does anybody has an example for doing this?

You'd need to patch the RT api endpoint itself as well.  Currently it
assumes all content is plain text.

Thomas



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