[rt-users] can't locate XXX

[Mike Johnson]

When the apache error_log shows an error stating it can't locate a given .pm
file in @INC what are my steps to resolve this?

Specifically, when I insert the line

Set(@Plugins,qw(... RT::Extension::ExtractCustomFieldValues));

into my site config, apache won't start up and complains it cannot find the
ExtractCustomFieldValues.pm

I searched the lists, and some have said the path to the pm is not in the
@INC environment variable and to move the .pm to a place that is.  In the
error it lists the @INC variable, and /opt/rt3/local/lib or /opt/rt3/lib
exist in it, so I attempted to move the .pm in question to one of those
areas with no luck...
Strikes me as odd that I'd have to move this considering I've installed 2
other extensions prior to this one that fired up with out any issues...

Anyone give me a few steps to troubleshoot or try out?

Thanks!
Mike.

-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at nosm.ca
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