[rt-users] attachment and This transaction appears to have no content

[Rana Tanveer]

Hi Ruslan Zakirov.

I did check today,

there were text as well as attachments, and mail received to RT previlleged
users as it is(text with attachments), but to non previleged users, text is
stripped and only attachments are sent by RT (This transaction appears
to have no content
) :(

it is quite surprising me. any help ?


*LAHORE LIONS*

Rana Tanveer
+923224247373



On Fri, Jan 7, 2011 at 12:43 AM, Ruslan Zakirov <ruz at bestpractical.com>wrote:

> Not clear who sends attachment and how (ui or mail). If message is empty
> and there is only an attachment then sure transaction has no content.
>
> Regards, Ruslan. From phone.
> 05.01.2011 20:57 пользователь "Rana Tanveer" <ranatanveer at gmail.com>
> написал:
>
> > Hi Community.
> >
> > I am using RT 3.8.7, my problem is when we send attachment it returns
> > following message to requesters of the tickets along with attachment.
> >
> > This transaction appears to have no content
> >
> > and normal communication is fine, this happens only when any of the
> > requester or AdminCC of the queue send attachment, can someone please
> help
> > regarding this issue as i am clueless reading mailing lists.
> >
> >
> > *LAHORE LIONS*
> >
> > Rana Tanveer
>
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