[rt-users] Problem with RTx-Shredder and local hacks post-3.8.10 upgrade
Karl Boyken
boyken at divms.uiowa.edu
Wed Apr 20 11:30:35 EDT 2011
Since upgrading to 3.8.10 from 3.8.9, rt-shredder returns:
Couldn't find plugin 'Tickets'
Plugins list:
Objects
Users
Attachments
Summary
Tickets
SQLDump
Also, it appears that some local hacks we've installed under
rt-root/local (User_Overlay and Auth) no longer are being executed.
We're running RT on RedHat Enterprise Server 5.6, Perl 5.12.3 (a
stand-alone install, not system-installed Perl), and MySQL 5.0.77.
Karl Boyken
--
Karl Boyken, system administrator
karl-boyken at uiowa.edu
303A MLH, Dept. of Comp. Sci.
http://www.cs.uiowa.edu/~boyken/
The U. of Iowa, Iowa City, IA 52242 319-335-2730 (voice)
319-335-3668 (fax)
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