[rt-users] Problem with RTx-Shredder and local hacks post-3.8.10 upgrade

[Kevin Falcone]

On Wed, Apr 20, 2011 at 10:30:35AM -0500, Karl Boyken wrote:
> Since upgrading to 3.8.10 from 3.8.9, rt-shredder returns:

what command are you running to generate that?

> Couldn't find plugin 'Tickets'
> Plugins list:
> 	Objects
> 	Users
> 	Attachments
> 	Summary
> 	Tickets
> 	SQLDump
> 
> Also, it appears that some local hacks we've installed under
> rt-root/local (User_Overlay and Auth) no longer are being executed.

User_Overlay.pm would clobber the internal RT's User_Overlay.pm
Local hacks really want to live in User_Local.pm

-kevin

> We're running RT on RedHat Enterprise Server 5.6, Perl 5.12.3 (a
> stand-alone install, not system-installed Perl), and MySQL 5.0.77.
> 
> Karl Boyken
> 
> -- 
> Karl Boyken, system administrator karl-boyken at uiowa.edu
> 303A MLH, Dept. of Comp. Sci. http://www.cs.uiowa.edu/~boyken/
> The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice)
> 319-335-3668 (fax)
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