[rt-users] Why does SeeCustomField and ModifyCustomField show up in Queue group rights?

[Kenneth Crocker]

Todd,

I would also like to know, for sure, which one overrides the other. I would
assume that if I gave the "See/Modify" rights to a certain group, it would
ALWAYS be able to "see/Modify" the CF, regardless of Queue. However, If I
gave the "See/Modify" right to a group for a specific Queue, then for THAT
Queue, those rights would apply to THAT group.

That's my best guess.

Kenn
LBNL

On Wed, Apr 20, 2011 at 5:17 PM, Todd Chapman <todd at chaka.net> wrote:

> I noticed that SeeCustomField and ModifyCustomField show up when
> editing group rights for a specific queue, and also when editing
> global RTFM class group rights.
>
> My understanding is that the ability to see a custom field is a
> combination of having SeeCustomField on the custom field itself, and
> also being able to see the object that the custom field is assigned
> to. Similar case for ModifyCustomField.
>
> Is my understanding correct, and if so doesn't it make it pointless to
> have these rights for individual queues or globally for RTFM classes?
>
> Thanks.
>
> -Todd
>
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