[rt-users] RT-Authen-ExternalAuth-0.08 which packages i need for

[john s.]

Turn your RT debug logging on and check that log to see what it's doing.#

Hello mike the rt.log says the following:

username: USER , service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)pr
26 06:58:11 2011] [debug]: LDAP Search ===  Base:
ou=User,dc=xxx,dc=xxx,dc=local == Filter:
(&(ObjectClass=*)(sAMAccountName=User)) == Attrs: cn,sAMAccountName
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)
[Tue Apr 26 06:58:11 2011] [debug]: User Check Failed :: ( My_LDAP ) USER
User not found
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:318)


So sth goes awry 

Any further  hints,clues or advices would be helpfully 


best regards john s. 


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