[rt-users] RT-Authen-ExternalAuth-0.08 which packages i need for

[Raphaël MOUNEYRES]

Hello, the LDAP answer is clear : "User not found"

in your config you search in this Base: ou=User,dc=xxx,dc=xxx,dc=local
are you sure the xxx.xxx.local domain exist in your AD configuration ? or 
did you change company values to hide from the list ?
it looks like you don't have the good parameters between RT and your AD 
config so you can match and find the USER

Raphaël





"john s." <fireskyer at gmx.de> 
Envoyé par : rt-users-bounces at lists.bestpractical.com
26/04/2011 10:44

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rt-users at lists.bestpractical.com
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Re: [rt-users] RT-Authen-ExternalAuth-0.08 which packages i need for







Turn your RT debug logging on and check that log to see what it's doing.#

Hello mike the rt.log says the following:

username: USER , service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)pr
26 06:58:11 2011] [debug]: LDAP Search ===  Base:
ou=User,dc=xxx,dc=xxx,dc=local == Filter:
(&(ObjectClass=*)(sAMAccountName=User)) == Attrs: cn,sAMAccountName
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)
[Tue Apr 26 06:58:11 2011] [debug]: User Check Failed :: ( My_LDAP ) USER
User not found
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:318)


So sth goes awry 

Any further  hints,clues or advices would be helpfully 


best regards john s. 


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