[rt-users] RT-Authen-ExternalAuth-0.08 which packages i need for

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Tue Apr 26 09:56:33 EDT 2011


Hello, the LDAP answer is clear : "User not found"

in your config you search in this Base: ou=User,dc=xxx,dc=xxx,dc=local
are you sure the xxx.xxx.local domain exist in your AD configuration ? or 
did you change company values to hide from the list ?
it looks like you don't have the good parameters between RT and your AD 
config so you can match and find the USER

Raphaël





"john s." <fireskyer at gmx.de> 
Envoyé par : rt-users-bounces at lists.bestpractical.com
26/04/2011 10:44

A
rt-users at lists.bestpractical.com
cc

Objet
Re: [rt-users] RT-Authen-ExternalAuth-0.08 which packages i need for







Turn your RT debug logging on and check that log to see what it's doing.#

Hello mike the rt.log says the following:

username: USER , service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)pr
26 06:58:11 2011] [debug]: LDAP Search ===  Base:
ou=User,dc=xxx,dc=xxx,dc=local == Filter:
(&(ObjectClass=*)(sAMAccountName=User)) == Attrs: cn,sAMAccountName
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)
[Tue Apr 26 06:58:11 2011] [debug]: User Check Failed :: ( My_LDAP ) USER
User not found
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:318)


So sth goes awry 

Any further  hints,clues or advices would be helpfully 


best regards john s. 


-- 
View this message in context: 
http://old.nabble.com/Re%3A-RT-Authen-ExternalAuth-0.08-which-packages-i-need-for-tp31388437p31476578.html

Sent from the Request Tracker - User mailing list archive at Nabble.com.



#
" Ce courriel et les documents qui lui sont joints peuvent contenir des
informations confidentielles ou ayant un caractère privé. S'ils ne vous sont
pas destinés, nous vous signalons qu'il est strictement interdit de les
divulguer, de les reproduire ou d'en utiliser de quelque manière que ce
soit le contenu. Si ce message vous a été transmis par erreur, merci d'en
informer l'expéditeur et de supprimer immédiatement de votre système
informatique ce courriel ainsi que tous les documents qui y sont attachés."


                               ******

" This e-mail and any attached documents may contain confidential or
proprietary information. If you are not the intended recipient, you are
notified that any dissemination, copying of this e-mail and any attachments
thereto or use of their contents by any means whatsoever is strictly
prohibited. If you have received this e-mail in error, please advise the
sender immediately and delete this e-mail and all attached documents
from your computer system."
#

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110426/814685f2/attachment.htm>


More information about the rt-users mailing list