[rt-users] RT and Vtiger integration redux

[Jay Ashworth]

----- Original Message -----
> From: "Chris Devers" <cdevers at pobox.com>

> (Better still, if RT4 can credibly be used as a CRM — customer
> database, inventory of customer systems & configurations, that kind of
> thing — then that would be even better.)

I saw no evidence that RT4 had added anything that resembled a customer 
file, and -- given the *violent* antipathy on BestPractical's part to that
idea, dating back to 3.2 -- I really didn't expect it.

Cheers,
-- jra