[rt-users] RT and Vtiger integration redux

[Jesse Vincent]

Jay Ashworth <jra at baylink.com> wrote:

>----- Original Message -----
>> From: "Chris Devers" <cdevers at pobox.com>
>
>> (Better still, if RT4 can credibly be used as a CRM — customer
>> database, inventory of customer systems & configurations, that kind
>of
>> thing — then that would be even better.)
>
>I saw no evidence that RT4 had added anything that resembled a customer
>
>file, and -- given the *violent* antipathy on BestPractical's part to
>that
>idea, dating back to 3.2 -- I really didn't expect it.
>

I'm not quite sure what you're referring to. I'd love for RT to have the functionality.

Best,
Jesse


>Cheers,
>-- jra

-- 
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