[rt-users] Saved Search with more information
Scott Benson
sbenson at a-1networks.com
Tue Aug 2 17:13:39 EDT 2011
Is it possible to get custom information inside the "Query Builder"? We
are trying to get "time worked" based on transactions between a time
frame to show in a custom search. Basically we want to have a page for
clients to log in with their user/pass and see a page that shows,
tickets with time added between 2011-07-01 and 2011-07-31, and run a sum
on the time. We have a query that works, but it requires joining
Tickets and Transactions, and selecting information from the
Transactions database. Does anyone know of a way that this can be
accomplished. Thanks in advance.
--
Scott Benson
A1 Networks
(707)570-2021 x203
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