[rt-users] RT 4.0.1 Custom Field -> Wikitext box not saving all data.

Scott sthild at gmail.com
Wed Aug 3 14:39:09 EDT 2011


On 08/03/2011 01:28 PM, Kevin Falcone wrote:
> On Wed, Aug 03, 2011 at 01:14:35PM -0500, Scott wrote:
>>      Just to follow up, I did get this working.  I went into the Custom Fields->"Field
>>     Name"->Group Rights
>>     and clicked the all rights on each tab (General, Staff, Administrators) for Privileged users.
> Unfortunately, without knowing your previous configuration we can't
> replicate and fix the problem.
>
I can send it to you, it was rt 3.8 on mysql.  It is still in 
production, I am switching over to the new
rt 4.0.1/Oracle this weekend.   Not sure what I should send you.



> -kevin
>
>
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html

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