[rt-users] RT 4.0.1 Custom Field -> Wikitext box not saving all data.

Kevin Falcone falcone at bestpractical.com
Wed Aug 3 14:58:35 EDT 2011

On Wed, Aug 03, 2011 at 01:39:09PM -0500, Scott wrote:
>    On 08/03/2011 01:28 PM, Kevin Falcone wrote:
>  On Wed, Aug 03, 2011 at 01:14:35PM -0500, Scott wrote:
>      Just to follow up, I did get this working.  I went into the Custom Fields->"Field
>     Name"->Group Rights
>     and clicked the all rights on each tab (General, Staff, Administrators) for Privileged users.
>  Unfortunately, without knowing your previous configuration we can't
>  replicate and fix the problem.
>    I can send it to you, it was rt 3.8 on mysql.  It is still in production, I am switching over
>    to the new
>    rt 4.0.1/Oracle this weekend.   Not sure what I should send you.

As I've said previously:

"It's much more interesting to me to know how they *currently* get
their ModifyCustomField rights on that CF."

So you need to go looking for ModifyCustomField grants

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