[rt-users] Broken mime type text/html inline e-mail visualization

Thomas Sibley trs at bestpractical.com
Fri Aug 5 09:08:19 EDT 2011

On 08/05/2011 03:57 AM, Luca Villani wrote:
> After upgrade from RT 3.6.6 to RT 4.0.1 all HTML e-mail are not visualized 
> inline in webinterface.

You're going to have to be more specific as to what's not showing up.
Screenshots would be useful, for example.

> 	Set( $TrustHTMLAttachments, 1);

This option doesn't affect display in the normal ticket history page,
only when you the "download" link next to the transaction.  Setting
TrustHTMLAttachments to 1 is a serious security risk, and we recommend
leaving it disabled unless you _actually_ understand the full implications.


More information about the rt-users mailing list