[rt-users] Custom field file uploads delted on status change?

[Ruslan Zakirov]

Where in the UI do you change status?

Regards, Ruslan. From phone.
09.08.2011 1:56 пользователь "Yan Seiner" <yan at seiner.com> написал:
> We have a custom field set up as a file upload. On status change, the
> attachment gets deleted:
>
> # Mon Aug 08 12:07:43 2011 Amy Widmer - #11030-Approved Estimate.pdf added
> # Mon Aug 08 12:08:38 2011 Amy Widmer - Status changed from 'new' to
'open'
> # Mon Aug 08 12:08:38 2011 Amy Widmer - #11030-Approved Estimate.pdf
deleted
>
> 3.8.10. I have no idea why this is happening....
>
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html
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