[rt-users] adding Ticket links in search result
Gerard FENELON
gerard at eve-team.com
Tue Aug 9 05:07:50 EDT 2011
Hello
you can do a lot of things in the advanced tab of the search interface
such as
'<b><a href="/Ticket/Modify.html?id=__id__">__id__</a></b>/TITLE:#',
'<span class="yoyodine-status-__StatusNoLoc__">__ExtendedStatus__</span>',
'<span
class="yoyodine-severity-__CustomField.{Severity}__">__CustomField.{Severity}__</span>',
'<span class="yoyodine-priority-__CustomField.{Customer
priority}__">__CustomField.{Customer priority}__</span>',
I would say, use this when you want to tweek the display.
Use ColumnMap when you have to calculate values
Gerard
On 2011-08-09 10:48, Raphaël MOUNEYRES wrote:
> Hello,
>
> i'm trying to build a search wich would have a colum displaying the
> tickets links exactly the same way as is TicketDisplay page (with 3.8
> install)
> I found two things :
> - this code related to the above page is in
> /opt/rt3/share/html/Elements/ShowLinks
> - in ticket search engine, i can display children/DependsOn links,
> but the result will only show ticket ids without formatting.
>
> Should i create a new ColumnMap (as recently discussed) pasting some
> code from the ShowLinks File, or any simpler way to modify the
> existing colums ?
> Could someone help me choose the best way to go ?
>
> After a few month dealing with RT, i've been gaining some perl
> programming experience, thanks guys !
>
> Raphaël MOUNEYRES
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110809/076d2331/attachment.htm>
More information about the rt-users
mailing list