[rt-users] Quicksearch and QuickCreate queries deleted - how to get them back?

Garry Booth G.Booth at lboro.ac.uk
Tue Aug 9 06:14:10 EDT 2011

On 9 Aug 2011, at 11:07, Gunnar Gorges wrote:

> Hi everyone,
> I just noticed that Quicksearch and QuickCreate queries are missing from 
> the available searches in the RT at a glance customization page. My 
> guess is that they got deleted by accident - however:
> Does anyone know how to get them back to the list of available searches?
> So far I was not able to find the place where to reintegrate them. 
> Resetting the RT at a glance also does not help, the list of available 
> searches remains the same.
> Help is greatly appreciated.
> Thanks in advance,
> Gunnar

Hi Gunnar

If I understand you correctly, you need to look at your RT_SiteConfig.pm

You should have a line like this

Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage Dashboards)]);

Hope that helps


Dr Garry Booth
IT Services
Loughborough University

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