[rt-users] Quicksearch and QuickCreate queries deleted - how to get them back?
Garry Booth
G.Booth at lboro.ac.uk
Tue Aug 9 06:14:10 EDT 2011
On 9 Aug 2011, at 11:07, Gunnar Gorges wrote:
> Hi everyone,
>
> I just noticed that Quicksearch and QuickCreate queries are missing from
> the available searches in the RT at a glance customization page. My
> guess is that they got deleted by accident - however:
>
> Does anyone know how to get them back to the list of available searches?
>
> So far I was not able to find the place where to reintegrate them.
> Resetting the RT at a glance also does not help, the list of available
> searches remains the same.
>
> Help is greatly appreciated.
>
> Thanks in advance,
> Gunnar
>
Hi Gunnar
If I understand you correctly, you need to look at your RT_SiteConfig.pm
You should have a line like this
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage Dashboards)]);
Hope that helps
regards
Garry
--
Dr Garry Booth
IT Services
Loughborough University
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