[rt-users] RT4 add attachments to reply/comment

Thomas Sibley trs at bestpractical.com
Tue Aug 9 18:05:36 EDT 2011


On 08/09/2011 05:59 PM, Joanne Keown wrote:
> Many thanks for your response below, however, I don't believe the
> Content has anything to do with this issue. I tried switching the two
> lines around (as shown below) but this stopped the email from working
> all together.

Remove the Content: line entirely, it's useless, and make sure there is
a blank line between the last header (RT-Attach-Message: yes) and your
template text.

> Subject: AutoReply: {$Ticket->Subject}
> Content-Type: text/html
> RT-Attach-Message: yes
> Content:

Thomas



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