[rt-users] Login and other displays not showing properly.

[Kevin Falcone]

On Thu, Aug 11, 2011 at 11:59:44AM +0200, Machiel Richards wrote:
>    Hi Guys, I also see now that if you click on any options after logging in , it gives an error
>    that it can not find the files.

Without your configuration, we can't tell what is wrong.

Provide your apache conf and your sanitized RT_SiteConfig.pm

-kevin

>    -----Original Message-----
>    From: Machiel Richards <[1]machielr at rdc.co.za>
>    To: [2]rt-users at lists.bestpractical.com
>    Subject: Login and other displays not showing properly.
>    Date: Thu, 11 Aug 2011 11:58:03 +0200
> 
>    Hi Everyone
> 
>           I have managed to sort out the error below (turns out I had to clear all my history and
>    cache on both my browsers and then it was all fine).
> 
>            I have however now noticed that the display of the menu's etc... are all extremely
>    basic (almost as if there is no graphics associated with the RT setup) and all the
>    menus,etc... are displayed as text.
> 
>            How can I resolve this, as the previous installations I have done have never had this
>    before and displayed proper menu and login screens.
> 
>    Regards
>    Machiel
> 
>    --
> 
>    -----Original Message-----
>    From: Machiel Richards <[3]machielr at rdc.co.za>
>    To: [4]rt-users at lists.bestpractical.com
>    Subject: RT-configuration problem.
>    Date: Thu, 11 Aug 2011 11:19:44 +0200
> 
>    Good day everyone
> 
>                I am trying to install RT-3.8.7 on a Centos-5.3 machine.
> 
>                I followed the installations instructions I found on the net and took me 2 days to
>    get all the modules,etc... installed.
> 
>                The database have also been configured using mysql.
> 
>                 When I try to connect to the login page though, I get the following message:
> 
>    You're almost there!
> 
>    You appear to have installed RT's web interface correctly but not yet configured your web
>    server to "run" the RT server which powers the web interface. The next step is to edit your
>    web server's configuration file to instruct it to use RT's fastcgi or mod_perl handler.
> 
> 
>                        I have configured the mod_fastcgi.conf and the perl.conf accordingly to
>    load the relevant modules and from the error_log I can see that the fastcgi is starting and no
>    errors in the logs.
> 
>                        Can anybody perhaps assist me with resolving this issue as I have been
>    trying to find solutions to this since yesterday and no progress as yet.
> 
>                            Please let me know if there is any more information I can provide as I
>    will appreciate any assistance.
> 
>    Regards
>    Machiel
> 
> References
> 
>    Visible links
>    1. mailto:Machiel%20Richards%20%3cmachielr at rdc.co.za%3e
>    2. mailto:rt-users at lists.bestpractical.com
>    3. mailto:Machiel%20Richards%20%3cmachielr at rdc.co.za%3e
>    4. mailto:rt-users at lists.bestpractical.com

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