[rt-users] Which module or addon is responsible for the relation Diagram

john s. fireskyer at gmx.de
Thu Aug 11 09:49:40 EDT 2011

Hello everybody 

i have a problem 

currently  we have to rt systems running an prod system  and a test one.

at the test system, i can click on the diagram relations from tickets if the
ticket has an parent or an child 

in the prod system the feature doesn't appear in the relations section 

so i tried to analyze the responsible thing for it but i can't find it 

is  this a core feature from RT and maybe my settings aren't correct?

 or is it a addon or perl  module version which is responsible for this
feature ? 

best regards john s. 

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