[rt-users] Right to allow individual to modify owner of a ticket they don't own.

Kevin Falcone falcone at bestpractical.com
Fri Aug 12 09:38:55 EDT 2011

On Thu, Aug 11, 2011 at 09:50:36PM -0400, Mike Johnson wrote:
>    I'm just curious if there are plans to create a "right" that can be given out to allow an
>    individual to change the owner on a ticket that is owned by somebody else?
>    I've found some workarounds when googling and searching the listserv... just wondering if it's
>    got enough exposure that it'll make it on the features list eventually or if there is a good
>    reason why it's not there?
>    One of the supervisors that have a queue in our RT is asking.

Your description isn't clear, but presumably you mean something other
than stealing the ticket and then reassigning the owner?  It's been
tossed around a few times, but isn't currently a work in progress

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