[rt-users] Right to allow individual to modify owner of a ticket they don't own.

Mike Johnson mike.johnson at nosm.ca
Thu Aug 11 21:50:36 EDT 2011

I'm just curious if there are plans to create a "right" that can be given
out to allow an individual to change the owner on a ticket that is owned by
somebody else?

I've found some workarounds when googling and searching the listserv... just
wondering if it's got enough exposure that it'll make it on the features
list eventually or if there is a good reason why it's not there?

One of the supervisors that have a queue in our RT is asking.


Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at nosm.ca
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