[rt-users] Template Question

[Kevin Falcone]

On Fri, Aug 12, 2011 at 12:24:01PM -0700, Kenneth Crocker wrote:
>    To list,
> 
>    It is as I expected. Both the body of the actual email and what shows in RT history (hitting
>    the "Show" button for outgoing email) have the text strung out to the right for about 150
>    characters with no wrap.
> 
>    I'm sure I've got a configuration setting wrong. Which setting in the config file controls
>    this?

Kenn

There is no config to control the wrapping of a wikitext CF that you
load in a template and add to the outgoing email.  There are configs
to control the wrapping of content you type into the editor.

-kevin

> 
>    On Wed, Aug 10, 2011 at 10:37 AM, Kevin Falcone <[1]falcone at bestpractical.com> wrote:
> 
>      On Wed, Aug 10, 2011 at 10:15:16AM -0700, Kenneth Crocker wrote:
>      > Yes, RT does wrap in history. However, when I click "Show" for the outgoing email, I see
>      this
>      > run-on text line and that kinda made me wonder what the user was getting. I should
>      probably
>      > just go to the guy and ask him to bring up the email.
> 
>      If you're concerned, that's the easiest way to find out what it looks
>      like.
>      -kevin
>      --------
>      RT Training Sessions ([2]http://bestpractical.com/services/training.html)
>      * Chicago, IL, USA * September 26 & 27, 2011
>      * San Francisco, CA, USA * October 18 & 19, 2011
>      * Washington DC, USA * October 31 & November 1, 2011
>      * Melbourne VIC, Australia * November 28 & 29, 2011
>      * Barcelona, Spain * November 28 & 29, 2011
> 
> References
> 
>    Visible links
>    1. mailto:falcone at bestpractical.com
>    2. http://bestpractical.com/services/training.html

> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA ? September 26 & 27, 2011
> *  San Francisco, CA, USA ? October 18 & 19, 2011
> *  Washington DC, USA ? October 31 & November 1, 2011
> *  Melbourne VIC, Australia ? November 28 & 29, 2011
> *  Barcelona, Spain ? November 28 & 29, 2011

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