[rt-users] Deep recursion on subroutine "RT::Tickets::Next" on 4.0.1

Kevin Falcone falcone at bestpractical.com
Mon Aug 15 12:46:43 EDT 2011


On Mon, Aug 15, 2011 at 11:58:00AM -0400, Chris McCafferty wrote:
> I am seeing a repeated error on an RT 4.0.1 instance that was upgraded from 3.8.8. The error appears whenever the GUI is used as best I can tell. Here is the error, which is identical every time:

We've got a number of upgraded instances without this issue.
Do you have local customizations?
Do you have a full stacktrace?

-kevin

> RT: Deep recursion on subroutine "RT::Tickets::Next" at /opt/rt4/sbin/../lib/RT/Tickets.pm line 2950. (/opt/rt4/sbin/../lib/RT/Tickets.pm:2950) 
> 
> I searched the list archives for similar errors, and I came up with this:
> 
> http://www.gossamer-threads.com/lists/rt/users/103917
> 
> The problem seems different in this case.
> 
> The action in Tickets.pm that's throwing this error is: "return $self->Next;" on line 2950.
> 
> This is RT 4.0.1 on Centos 5 with Apache 2.2.3, and mod_perl.
> 
> Does anyone have any idea on this one?
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