[rt-users] RT4.1 rt-server.fcgi will not start with

[Chris McCafferty]

I am getting out of my ken with RT at this stage, so hopefully someone with more knowledge will reply.

Do the servers have different hostnames? It may be RT is complaining about $WebBaseURL

Are there any RT errors in /var/log/messages?

On Aug 17, 2011, at 5:54 AM, andrew waterson wrote:

> Hi Chris,
>  
> There are no differences between the two servers both configurations in RT4 and apache2 are identical.  The command “/opt/rt4/sbin/rt-server --port 8080” works as expected and allows access to RT however “/opt/rt4/sbin/rt-server.fcgi --port 8080” will not start due to the error listed below.
>  
> Error:
>  
> WARNING: RT couldn't start up a web server on port 8080.
> This is often the case if the port is already in use or you're running /opt/rt4/sbin/rt-server.fcgi
> as someone other than your system's "root" user.  You may also specify a
> temporary port with: /opt/rt4/sbin/rt-server.fcgi --port <port>
> Please check your system configuration or choose another port
>  
> However I understand that is an issue with rt4.1 and will be fixed in .2.
>  
> Regards
>  
> Andrew
>  
>  
> Andrew Waterson
> Operations Manager
> <image002.jpg>
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