[rt-users] Looking for an example of how to send a different autoreply text based on the email address receiving the ticket

Kevin Falcone falcone at bestpractical.com
Wed Aug 17 13:06:29 EDT 2011

On Wed, Aug 17, 2011 at 12:44:30PM -0400, Gilbert Rebeiro wrote:
> I think multi-language support in templates would be useful these days.

How do you handle a template sending mail to 4 people at the same time
(all CCs or all Requestors) all of who speak a different language?

There's some more fundamental changes that need to happen to mail
processing to make it easy.

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