[rt-users] Interesting new rt-shredder error

Kevin Falcone falcone at bestpractical.com
Fri Aug 19 10:13:09 EDT 2011

On Fri, Aug 19, 2011 at 09:36:05AM +0100, Howard Jones wrote:
> I've just moved my RT system from 3.8.7 on a 32-bit CentOS 4 system to
> 3.8.10 on a 64-bit CentOS 6 system, and I've found a strange error:
> # ./rt-shredder --sqldump unshred.sql --plugin
> 'Tickets=query,Status="deleted"'
> Couldn't find plugin 'Tickets'
> Plugins list:
>         Objects
>         Users
>         Attachments
>         Summary
> !>>     Tickets
>         SQLDump
> I did my migration by doing a fresh install of 3.8.10, and then pointing
> at a restore of the old database, in case that makes a difference...
> Any suggestions? I haven't been able to run rt-shredder on the old
> system for a long time due to memory constraints. Now I've got 8GB, I
> still can't run it thanks to this! :-)
> I've looked at the code in rt-shredder parse_args() , and as far as I
> can see it ought to work...

You want 5add26c8d76d8a25626ba02ebafe0734fb34619f which will be in
3.8.11 and was released in 4.0.2

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