[rt-users] su for rt?

[Ruslan Zakirov]

Hi,

There is BecomeUser extension on the CPAN, but I'm not sure if it's
ported over RT4 or not.

http://search.cpan.org/~abcdefgh/RTx-BecomeUser-1.0/lib/RTx/BecomeUser.pm

On Tue, Aug 23, 2011 at 1:31 AM, Yan Seiner <yan at seiner.com> wrote:
> Is there anything like su for RT?  I'd like to be able to check on users'
> ability to see certain tickets.  It's disruptive to ask them (and keep
> asking them while I figure out which layer of permissions is causing me
> headaches.) Any way I can use something like 'su' to assume a user's
> identity without knowing their password?
>
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-- 
Best regards, Ruslan.